Effective Date: 07/24/2023
This Privacy Policy governs the data management practices of XILO, and applies to three main entities (users) within our platform:
At XILO, we are dedicated to safeguarding the privacy and security of all entities involved in our platform's operations and committed to protecting the privacy and confidentiality of personal information that we collect, process, and store. This Privacy Policy outlines how we handle personal information, Customer and Client rights regarding their personal information, and our commitment to compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and SOC II.
We collect the following categories of personal information:
Additionally, when our customers or their clients visit our website or use our platform, we automatically collect the following information:
We use personal information for the following purposes:
We rely on the following legal bases for processing personal information:
We may share personal information with the following parties:
We do not sell or rent personal information to third parties.
We implement appropriate technical and organizational security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption technologies, access controls, password management, vulnerability management, and secure software development protocols.
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain personal information for the duration of Customer and Client use of our services and platform and for a reasonable period afterward. Additionally, we have implemented the following data retention policies:
Please note that these retention periods are subject to change based on any applicable legal or regulatory requirements.
Customers and Clients have the following rights regarding their personal information:
To exercise Customers and Clients rights or if Customers and Clients have any questions or concerns regarding their personal information, please contact us at [email protected]
At XILO, we understand that our Customers may have their own privacy policies that they adhere to. We acknowledge and respect the privacy practices they have in place. However, when our Customers use our platform and services, they also agree to abide by XILO's Privacy Policy. This means that while our Customers may have their own policies for their business operations, any personal information processed through our platform is subject to XILO's privacy practices. Rest assured that we are committed to protecting the privacy and security of all personal information collected, processed, and stored within our platform. Our dedication to safeguarding your data aligns with the principles outlined in our comprehensive Privacy Policy, which is designed to be in compliance with SOC II and GDPR standards.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review the Privacy Policy periodically for any updates.