How XILO helps OIG save time, improve data quality, and expedite agency processes.
OIG was facing a challenge many agencies face: time-consuming, manual processes and reliance on paper instead digital for information capturing and transfer. Fulfilling internal document requests meant having to send documents by email to a support email. The documents often lacked important data that should have been included.
Another challenge they faced was adding and updating the forms on their website. Adding and updating forms required submitting requests to a designer and developer then paying for waiting on the work to be completed.
“The user interface is really easy to use even if you’re not tech savvy. Anybody can manage this. It’s very easy and very intuitive.”
OIG turned to XILO as an insurance technology solution to power their digital transformation. They leveraged XILO's Simple Forms internally to quickly fulfill document requests. These forms were set up with required fields to ensure important data is captured.
OIG also uses XILO to quickly add and update forms on their website - freeing designers and developers to spend their time improving website experience and performance.
XILO helps OIG save time, improve data quality, and expedite agency processes.